Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Postpartmum’s Website and Services, located at www.postpartmum.co.nz. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Postpartmum if you do not agree to all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refer to you, the person who logs on to this website and is compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refer to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Cookies

We employ the use of cookies. By accessing Postpartmum, you agreed to use cookies in agreement with the Postpartmum’s Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Postpartmum and/or its licensors own the intellectual property rights for all material on Postpartmum. All intellectual property rights are reserved. You may access this from Postpartmum for your own personal use subjected to restrictions set in these terms and conditions.

Pricing

All prices displayed on this website are in New Zealand dollars (NZD).

Refund Policy

At Postpartmum, we want to ensure your satisfaction with every purchase. If you need to request a refund for a booked appointment, please review the following policy:

Booked Appointments:

• Full refund requests must be made 7 days prior to booking. Late cancellation results in a 50% refund only.
  Rescheduling as a result of sickness with less than 7 days notice is free of charge as we understand that sickness is a part of our life.
• To request a refund, please email us at hello@postpartmum.co.nz with your booking details and reason for the refund request.
• Refunds will be issued to the original form of payment used for the booking.
• Requests made after the 24-hour window will not be eligible for a refund.

Processing Refunds:

• Once your refund request is received, we will review it and process the refund within 7 business days.
• Please note that it may take some time for the refunded amount to reflect in your account, depending on your financial institution.

Changes to Refund Policy:

Postpartmum reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates or changes. If you have any questions or need further assistance regarding our refund policy, please contact us at info@postpartmum.co.nz. By using our services, you agree to adhere to the terms and conditions outlined in this refund policy. If you do not agree with any part of the policy, please refrain from using our services.